{"id":45632,"date":"2026-04-07T01:34:39","date_gmt":"2026-04-06T21:34:39","guid":{"rendered":"https:\/\/www.ispring.com\/knowledge-hub\/?p=45632"},"modified":"2026-04-07T01:34:40","modified_gmt":"2026-04-06T21:34:40","slug":"supervisor-dashboard","status":"publish","type":"post","link":"https:\/\/www.ispring.com\/knowledge-hub\/supervisor-dashboard","title":{"rendered":"A Supervisor Dashboard: Track Learner Progress with iSpring LMS"},"content":{"rendered":"<p>Tracking learner progress with iSpring LMS has become even simpler. Now you can see real-time statistics on individual and department learning progresses.<\/p>\n<p>A supervisor dashboard allows you to keep tabs on the overall learning progress, which employees know work standards and regulations thoroughly, and which ones need some help.<\/p>\n<p>If an employee ignores online learning \u2013 they don\u2019t visit the learning portal and don\u2019t complete courses, for example \u2013 you\u2019ll be the first to know. And this will allow you to take quick action to remedy the situation.<\/p>\n<p>Let\u2019s see how it works.<\/p>\n<div class=\"image_wrapper image_wrapper_caption_margin\" style=\"height: 444px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45641\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-Supervisor-Dashboard-on-Laptop-and-Mobile-Application.webp\" alt=\"LMS Supervisor Dashboard\" width=\"700\" height=\"444\" \/><br \/>\n<div class=\"caption_wrapper\">\n<p class=\"caption\">This is what the dashboard in iSpring LMS looks like. Here, learner progress is like an open book.<\/p>\n<\/div>\n<\/div>\n<h2>Get team progress under control<\/h2>\n<div class=\"image_wrapper\" style=\"height: 182px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45645\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/Supervisor-Dashboard-part-in-iSpring-LMS.webp\" alt=\"Supervisor Dashboard in iSpring LMS\" width=\"700\" height=\"182\" \/><\/div>\n<p>The dashboard shows you how many employees have completed a training program, and how many haven\u2019t started it yet. You won\u2019t have to gather this detailed information from different reports anymore \u2013 iSpring LMS will collect all the most essential data in one place.<\/p>\n<p>The <strong>User Issues<\/strong> block in the main panel tells you which employees forgot deadlines or failed a test. As a supervisor, you can be informed in time to remedy this. For example, you can remind your team about the quiz they\u2019ve been assigned, or find out why they haven\u2019t visited the learning portal for a long time.<\/p>\n<h2>Collect learning statistics on each team member<\/h2>\n<div class=\"image_wrapper\" style=\"height: 479px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45639\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-My-Team.webp\" alt=\"iSpring LMS My Team\" width=\"700\" height=\"479\" \/><\/div>\n<p>The <strong>My Team<\/strong> panel offers learning statistics on all employees: the date of their last visit and the amount of completed, failed, overdue, and expired courses. With it, you can see who makes progress and studies extra materials, and recommend them in the talent pool.<\/p>\n<p><strong>A supervisor can see their team\u2019s overall progress in percentages.<\/strong> This helps to identify the employees who fit a company\u2019s standards and can perform their job duties. This percentage can become extra KPI metrics for line managers. If they want to track their success, they just need to access iSpring LMS.<\/p>\n<h2>Find out who needs help<\/h2>\n<div class=\"image_wrapper\" style=\"height: 437px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45640\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-My-Team-filter.webp\" alt=\"iSpring LMS My Team filter\" width=\"700\" height=\"437\" \/><\/div>\n<p>The dashboard allows you to filter employees, allowing you to see who is slow at eLearning and vice versa \u2013 who completes all the tasks on time and volunteers to take extra courses. You can praise employees who show initiative at general meetings and set them as an example to their colleagues.<\/p>\n<p>These statistics will also be useful if your company plans to implement innovations and wants employees to prepare for them. For example, if you launch a new product, a sales manager should know how to present it to a customer so that they\u2019ll want to purchase it.<\/p>\n<h2>Track intern progress<\/h2>\n<div class=\"image_wrapper\" style=\"height: 459px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45643\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-User-Profile.webp\" alt=\"iSpring LMS User Profile\" width=\"700\" height=\"459\" \/><\/div>\n<p>The manager dashboard can help you track the progress of new employees. In <strong>User Profile<\/strong>, you can see which topics an employee has already completed and which ones have yet to be started. This will identify the status of the internship and let you know what tasks an intern can already take on.<\/p>\n<p>You can see all the courses that an employee was assigned and their deadlines on the dashboard. <strong>Status<\/strong> shows who completes courses on schedule, and who needs more time.<\/p>\n<h2>How to enable a supervisor dashboard in iSpring LMS<\/h2>\n<p>Only a supervisor can see a new dashboard in iSpring LMS. It\u2019s not available to others. Let\u2019s see how to assign a supervisor:<\/p>\n<p><span style=\"letter-spacing: 0.003em\">1. Go to the <\/span><strong style=\"letter-spacing: 0.003em\">User Management<\/strong><span style=\"letter-spacing: 0.003em\"> section and click on <\/span><strong style=\"letter-spacing: 0.003em\">Departments<\/strong><span style=\"letter-spacing: 0.003em\">.<\/span><\/p>\n<div class=\"image_wrapper\" style=\"height: 342px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45642\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-User-Management-Department.webp\" alt=\"iSpring LMS User Management\" width=\"700\" height=\"342\" \/><\/div>\n<p>2. Choose the necessary department and click on <strong>Edit Department<\/strong>.<\/p>\n<div class=\"image_wrapper\" style=\"height: 342px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45637\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-Edit-Department.webp\" alt=\"iSpring LMS Edit Department\" width=\"700\" height=\"342\" \/><\/div>\n<p>3. Choose a supervisor. You can select the supervisor from the parent department, or assign a new one manually.<\/p>\n<div class=\"image_wrapper\" style=\"height: 388px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45638\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/iSpring-LMS-Edit-Department-Supervisor.webp\" alt=\"iSpring LMS Supervisor\" width=\"700\" height=\"388\" \/><\/div>\n<p>4. Save changes. Once you do this, a supervisor will see a new <strong>My Team<\/strong> tab with a dashboard on their panel.<\/p>\n<div class=\"image_wrapper image_wrapper_caption_margin\" style=\"height: 238px\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45644\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2026\/03\/LMS-Supervisor-Dashboard-My-Team.webp\" alt=\"LMS Supervisor Dashboard \" width=\"700\" height=\"238\" \/><br \/>\n<div class=\"caption_wrapper\">\n<p class=\"caption\">A dashboard works both in desktop and mobile versions of iSpring LMS.<\/p>\n<\/div>\n<\/div>\n<h2>How to work with a supervisor dashboard in iSpring LMS<\/h2>\n<p>We\u2019ve made a short video tutorial to facilitate implementation of this tool for you. You can share it with your colleagues so they could understand how a works and how it can help them.<\/p>\n<hr class=\"three_dots\" \/>\n<p>A manager dashboard is already available for all <strong>iSpring LMS<\/strong> users. If you have an active subscription, the update is free of charge.<\/p>\n<p>If you don\u2019t have a subscription yet, get a fully functional <a href=\"\/ispring-learn\/get-free-trial\" target=\"_blank\" rel=\"noopener\">iSpring LMS 30-day free trial<\/a> to test this new feature and many other capabilities. Good luck!<\/p>\n<h2><strong>FAQ: Supervisor Dashboard<\/strong><\/h2>\n<h3>What is a dashboard report?<\/h3>\n<p><strong>A dashboard report<\/strong> is a visual representation of essential data and key performance indicators (KPIs) consolidated in a single, easily accessible interface. In the context of a supervisor dashboard, it provides a comprehensive overview of various metrics related to the performance and activities of agents within a contact center. This includes tracking agent\u2019s activity, interactions handled, interaction types, talk time, idle time, and more.<\/p>\n<h3>Why are dashboards important?<\/h3>\n<p><strong>Dashboards<\/strong> are crucial for supervisors as they offer a real-time snapshot of critical metrics such as agent\u2019s activity, interactions handled, interaction types, talk time and more. They enable supervisors to make informed decisions swiftly, monitor the customer experience, and optimize contact center operations for enhanced efficiency. By leveraging the supervisor dashboard, managers can gain valuable insights into the overall performance of the contact center, ensuring a seamless customer experience.<\/p>\n<h3>What is an online dashboard?<\/h3>\n<p><strong>An online dashboard<\/strong> is a digital, web-based platform that allows users to access and interact with real-time data and analytics. In the context of a supervisor dashboard, it facilitates instant access to metrics related to agent performance and contact center activities. The online dashboard is a user-friendly tool positioned in the top right corner of the supervisor\u2019s interface, offering a dynamic view of metrics such as the total number of calls, interaction types, and real-time data. Supervisors can efficiently use the online dashboard to monitor and manage agent\u2019s activity, talk time and overall contact center performance. This immediate access to real-time information empowers supervisors to make timely decisions, enhancing the overall efficiency and effectiveness of the contact center.<\/p>\n\n\n<p><span data-sheets-root=\"1\"><div class=\"product-inside-article product-inside-article_learn\">\n    <div class=\"product-inside-article__text-wrapper product-inside-article__text-wrapper_learn\">\n        <div class=\"product-inside-article__header product-inside-article__header_learn\">\n            <a href=\"https:\/\/www.ispring.com\/trial?ref=blog-banner\" class=\"product-inside-article__header-link product-inside-article__header-link_learn\" target=\"_blank\">iSpring LMS<\/a>\n        <\/div>\n        <div class=\"product-inside-article__text product-inside-article__text_learn\">for your mission-critical project<\/div>\n        <div class=\"product-inside-article__button-wrapper\">\n            <a class=\"product-inside-article__button product-inside-article__button_article b-button__learn-button\" href=\"https:\/\/www.ispring.com\/trial?ref=blog-banner\" target=\"_blank\">Try for free<\/a>\n            <a class=\"product-inside-article__link b-link_learn-more_white\" href=\"https:\/\/www.ispring.com?ref=blog-banner\" target=\"_blank\"><span class=\"b-link_learn-more_white__text\">Learn more<\/span><span class=\"b-link_learn-more_white__arrow\"> &rarr;<\/span><\/a>\n        <\/div>\n    <\/div>\n    <a class=\"product-inside-article__image-wrapper product-inside-article__image-wrapper_article product-inside-article__image-wrapper_learn\" href=\"https:\/\/www.ispring.com?ref=blog-banner\" target=\"_blank\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"258\" height=\"335\" class=\"product-inside-article__image product-inside-article__image_article\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/themes\/ispring-blog-flat-bootstrap\/images\/float_block\/lms-banner.webp\" srcset=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/themes\/ispring-blog-flat-bootstrap\/images\/float_block\/lms-banner-x2.webp\" alt=\"\"\/>\n    <\/a>\n<\/div><\/span><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Tracking learner progress with iSpring LMS has become even simpler. Now you can see real-time statistics on individual and department&hellip; <a class=\"read-more\" href=\"https:\/\/www.ispring.com\/knowledge-hub\/supervisor-dashboard\" >Read More<\/a><\/p>\n","protected":false},"author":84,"featured_media":45633,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[351],"tags":[332],"resource-type":[309],"class_list":["post-45632","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates-tutorials","tag-lms-use","resource-type-article"],"acf":[],"aioseo_notices":[],"views":76,"_links":{"self":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts\/45632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=45632"}],"version-history":[{"count":5,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts\/45632\/revisions"}],"predecessor-version":[{"id":46006,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts\/45632\/revisions\/46006"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/media\/45633"}],"wp:attachment":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=45632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=45632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=45632"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/resource-type?post=45632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}