{"id":41363,"date":"2026-01-28T14:10:28","date_gmt":"2026-01-28T10:10:28","guid":{"rendered":"https:\/\/ispring.com\/blog\/?p=41363"},"modified":"2026-04-07T17:17:36","modified_gmt":"2026-04-07T13:17:36","slug":"how-to-evaluate-a-training-program","status":"publish","type":"post","link":"https:\/\/www.ispring.com\/knowledge-hub\/how-to-evaluate-a-training-program","title":{"rendered":"Training Evaluation: Methods, Models, and Best Practices"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Many businesses train their staff to enhance productivity. But how can you tell if it\u2019s successful? T<\/span><span style=\"font-weight: 400\">raining evaluation<\/span><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this article, you\u2019ll learn what training evaluation is and the benefits it brings. It will also shed light on the best evaluation models and tools you can use to assess your program\u2019s effectiveness.<\/span><\/p>\n<h2 id=\"TL;DR\">TL;DR<\/h2>\n<p><span style=\"font-weight: 400\">This article explains what training evaluation is and how to evaluate a training program by assessing whether it meets goals, improves performance, and delivers business value. It outlines key questions to ask, such as whether employees are learning, engaging, applying skills, contributing to organizational goals, and retaining knowledge. It also highlights indicators like engagement, performance, and ROI. You\u2019ll see popular evaluation models (e.g., Kirkpatrick and Phillips ROI) and tools such as surveys, interviews, focus groups, observations, and LMS reports.<\/span><\/p>\n<h2 id=\"What-Is-Training-Evaluation\">What Is Training Evaluation?<\/h2>\n<p><b>Training evaluation is a systematic process for <\/b><b>assessing how well training programs achieve their goals, support business needs, and drive long-term impact.<\/b><span style=\"font-weight: 400\"> It helps identify skill gaps, measure improvements in employee performance, and refine training strategies using real data.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Advances in AI have made training evaluation more efficient. AI-powered analytics can now process large volumes of training data, detect trends, and provide predictive insights, allowing organizations to refine their learning strategies and training programs in real time.<\/span><\/p>\n<h2>Why Training Evaluation Is Important for Organizations<\/h2>\n<p><b>With <a href=\"https:\/\/learning.linkedin.com\/content\/dam\/me\/learning\/en-us\/images\/lls-workplace-learning-report\/2025\/full-page\/pdfs\/LinkedIn-Workplace-Learning-Report-2025.pdf\">49% of learning professionals reporting a skills crisis<\/a>, addressing training programs for gaps is more critical than ever.\u00a0<\/b><span style=\"font-weight: 400\">Companies that prioritize career-driven learning are better equipped to develop the right skills and adapt to business needs. Training evaluation facilitates its effectiveness by showing what worked and what didn\u2019t, and guiding adjustments to future training. It also verifies whether training enhances employee performance.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Although evaluating training effectiveness requires resources, its benefits outweigh the costs. But its main value is in enabling companies to build well-structured, impactful training programs. <\/span><span style=\"font-weight: 400\">Let\u2019s see why training evaluation matters for today\u2019s organizations and businesses.<\/span><\/p>\n<h3>Measuring learning outcomes<\/h3>\n<p><span style=\"font-weight: 400\">Measuring learning outcomes allows organizations to assess training programs against clearly defined key performance indicators (we\u2019ll talk about them later in the article), making training evaluation important. Instead of relying on completion rates or learner satisfaction alone, <\/span><b>companies can track whether employees actually gained the intended knowledge and skills<\/b><span style=\"font-weight: 400\">. This includes evaluating improvements in test scores, task performance, or on-the-job application.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Besides, this process helps align the organization&#8217;s training programs with business goals. When comparing expected outcomes with performance, teams can focus on what drives impact. Over time, this creates a comprehensive feedback loop where every training initiative becomes more targeted, efficient, and valuable.<\/span><\/p>\n<h3>Improving training programs<\/h3>\n<p><a href=\"https:\/\/www.weforum.org\/publications\/the-future-of-jobs-report-2023\/\"><span style=\"font-weight: 400\">60% of workers will need training before 2027<\/span><\/a><span style=\"font-weight: 400\">, yet only half currently have access to sufficient opportunities. <\/span><b>Training evaluation keeps learning relevant and improves training effectiveness. <\/b><span style=\"font-weight: 400\">A solid evaluation process helps spot weak areas early, so you can make timely adjustments to your training programs.<\/span><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">This change naturally leads to improved learner satisfaction, makes it easier to plan for continuous leadership development, and enhances overall organizational performance.\u00a0<\/span><\/p>\n<h3>Demonstrating Return on Investment (ROI)<\/h3>\n<p><span style=\"font-weight: 400\">Companies with strong career development programs are <\/span><a href=\"https:\/\/learning.linkedin.com\/content\/dam\/me\/learning\/en-us\/images\/lls-workplace-learning-report\/2025\/full-page\/pdfs\/LinkedIn-Workplace-Learning-Report-2025.pdf\"><span style=\"font-weight: 400\">75% more confident<\/span><\/a><span style=\"font-weight: 400\"> that training contributes to business success. A well-evaluated training strategy helps allocate resources efficiently, reducing hiring costs by fostering internal mobility. And that\u2019s not the only benefit: training evaluation makes it possible to clearly link learning initiatives to business outcomes.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With a solid training assessment approach, you can <\/span><b>walk into a conversation with key stakeholders and show real impact<\/b><span style=\"font-weight: 400\">, including:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">faster ramp-up time<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">better performance<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">lower turnover\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">That\u2019s where return on investment (ROI) becomes concrete and shows that you\u2019ve done solid cost-benefit analysis. When you consistently connect learning outcomes to business results, the training ROI is something everyone can see right away.<\/span><\/p>\n<h2>The Most Popular Training Evaluation Models<\/h2>\n<p><span style=\"font-weight: 400\">You can use specific training evaluation models and adapt training strategies accordingly. We\u2019ve identified <\/span><span style=\"font-weight: 400\">5<\/span><span style=\"font-weight: 400\"> evaluation models that stand out as being the most popular and trusted over the years.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But how do you know which model fits your needs? It all depends on your training evaluation focus: measuring learner experience, business impact, or managing training. Here\u2019s a quick decision tree to help you choose the right training evaluation model:<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-42231\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Kirkpatricks-Four-level-Training-Evaluation-Model.webp\" alt=\"Kirkpatrick\u2019s Four-level Training Evaluation Model\" width=\"792\" height=\"731\" \/>\n<h3>Kirkpatrick Model (4 levels)<\/h3>\n<p><span style=\"font-weight: 400\">The Kirkpatrick Model is one of the oldest and most well-known training evaluation frameworks. Even after 60 years, it remains widely used. In 2010, Jim and Wendy Kirkpatrick refined it, creating the New World Kirkpatrick Model, which focuses more on business objectives and long-term impact. The model evaluates training across four levels: Reaction, Learning, Impact, and Results. Let\u2019s break down each one.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42230 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Kirkpatrick-Model.webp\" alt=\"Kirkpatrick\u2019s Four-level Training Evaluation Model\" width=\"792\" height=\"312\" \/>\n<p><strong>Level 1: Reaction<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Once learners complete your course, assess their reactions. Have them complete a survey or conduct interviews, asking questions to assess engagement, relevance, and commitment to applying the knowledge gained in the training in the workplace:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How satisfied are you with the training experience?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Did the training content meet your expectations?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Was the training relevant to your job role? If so, how?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Did you learn anything new?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How confident are you in applying the new knowledge in your daily tasks?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">For more nuanced feedback, consider a Likert scale survey, which goes beyond simple yes\/no answers and can enhance your evaluation insights.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42229 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Likert-scale-survey.webp\" alt=\"Likert scale survey\" width=\"910\" height=\"580\" \/>\n<p><strong>Level 2: Learning<\/strong><\/p>\n<p><span style=\"font-weight: 400\">This level evaluates how well participants acquired knowledge and skills, gained confidence, and developed the intent to apply the learning in their roles. For this level, assessment methods include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Pre- and post-training assessments to measure knowledge growth.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Practical exercises to gauge skill application.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Self-assessments and peer feedback to confirm the learner\u2019s readiness to execute real-world tasks.<\/span><\/li>\n<\/ul>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-42228\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Hot-spot-question-example.webp\" alt=\"Hot-spot question example\" width=\"792\" height=\"474\" \/>\n<p><strong>Level 3: Behavior<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Observe any changes in an employee\u2019s behavior after completing the training with 360-degree feedback. This method collects input from colleagues, managers, and direct reports to give a comprehensive picture of how someone applies their skills at work. It\u2019s like a survey that helps compare self-perception with how others see them, making it easier to spot strengths and areas for improvement. Also, check to see if workplace conditions like leadership support and available resources help or block the application of new knowledge.<\/span><\/p>\n<p><strong>Level 4: Results<\/strong><\/p>\n<p><span style=\"font-weight: 400\">After all, better results are the primary goal of corporate training. But instead of focusing solely on financial ROI, this stage evaluates <\/span><span style=\"font-weight: 400\">Return on Expectations (ROE)<\/span><span style=\"font-weight: 400\"> \u2014 the extent to which training achieves intended business outcomes. Here are the key steps to assess whether training meets strategic expectations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Work with stakeholders to set clear, measurable indicators linked to strategic goals like productivity, improved compliance, or increased customer retention.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use post-training evaluations at multiple intervals (e.g., 3, 6, and 12 months) to measure sustained improvements in employee performance and business outcomes.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Incorporate manager feedback, customer insights, and operational assessments to capture the full picture of effectiveness.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Check if leadership and department heads see tangible improvements that align with their initial expectations.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use evaluation findings to adjust training programs, optimize delivery methods, and implement targeted follow-ups for continuous improvement.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Although the Kirkpatrick Model is effective, it has some limitations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Limited application. It can only tell you if your training works or not. That means if you use this model, you won\u2019t get data that helps improve the course, per se.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Questionable structure. The Kirkpatrick Model assumes that each level naturally leads to success at the next, but there\u2019s no solid proof that it always works that way.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Don Kirkpatrick himself recognized these issues and suggested a better way of using his method: begin with the end in mind. Working backward through the four levels during the design phase will allow you to tailor your training program to achieve your specific goals.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42225 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Four-level-Training-Evaluation-Model.webp\" alt=\"Effective Kirkpatrick\u2019s Four-level Training Evaluation Model\" width=\"792\" height=\"312\" \/>\n<h3>Phillips ROI model<\/h3>\n<p><span style=\"font-weight: 400\">The Phillips ROI model mirrors the levels of the Kirkpatrick Model, with a crucial addition at the end \u2014 <\/span><a href=\"https:\/\/www.ispring.com\/knowledge-hub\/how-to-measure-elearning-roi\"><span style=\"font-weight: 400\">return on investment<\/span><\/a><span style=\"font-weight: 400\"> (ROI).<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42223 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Phillips-ROI-Model.webp\" alt=\"Phillips ROI Model\" width=\"792\" height=\"393\" \/>\n<p><span style=\"font-weight: 400\">Unlike the Kirkpatrick Model, this model can let you know if investing money in a training program was a good decision. The process is illustrated below:<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42222 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Phillips-ROI-model-calculation-process.webp\" alt=\"Phillips ROI model calculation process\" width=\"792\" height=\"421\" \/>\n<p><span style=\"font-weight: 400\">The key steps to evaluate training using the Phillips ROI model are:<\/span><\/p>\n<p><strong>1. Collect baseline data<\/strong><\/p>\n<p><span style=\"font-weight: 400;color: initial\">Before training begins, gather pre-training performance metrics to establish a benchmark. This might include productivity levels, quality metrics, employee engagement scores, or financial indicators.<\/span><\/p>\n<p><strong>2. Collect post-training data<\/strong><\/p>\n<p><span style=\"font-weight: 400\">After you implement your training, use control groups, trend analysis, or stakeholder feedback. That way, you\u2019ll separate the impact of training from other factors like market shifts, process changes, or seasonal demand. Then, compare this data with baseline metrics to identify changes.<\/span><\/p>\n<p><strong>3. Identify total training costs<\/strong><\/p>\n<p><span style=\"font-weight: 400\">To calculate ROI, account for all direct and indirect costs of the training program, including spending on:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Course development \u2014 instructional designers, content creation, and materials.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Training delivery \u2014 trainers, venues, and\/or platforms.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Employee time \u2014 salaries during training sessions and lost working hours.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Technology and administration \u2014 software, reporting tools, and post-training support.<\/span><\/li>\n<\/ul>\n<p><strong>4. Identify benefits and convert them into monetary values<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Compare your data from pre- and post-training evaluations. You can then translate performance improvements into financial terms by identifying key benefits, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Increased productivity, like output per employee, project completion time, or efficiency gains.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Quality improvements: fewer errors, higher compliance rates, and reduced rework.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Higher customer satisfaction and retention through survey scores and repeat business.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Reductions in operational expenses, employee turnover, and training repetition.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Then assign monetary values to these benefits using real business data. For example, if productivity increases by 5%, estimate the additional revenue that it generates. Or if turnover decreases, calculate the savings realized on hiring and onboarding costs related to replacing those employees who would otherwise have left the company.<\/span><\/p>\n<p><strong>5. Calculate ROI<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Once you determine benefits and costs, calculate return on investment using this formula:<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42220 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/ROI-calculation-formula.webp\" alt=\"ROI calculation formula\" width=\"792\" height=\"118\" \/>\n<p><span style=\"font-weight: 400\">A positive ROI indicates that training generated more value than it cost, while a negative ROI suggests the need for an organization\u2019s training programs\u2019 adjustments.<\/span><\/p>\n<h3>Kaufman\u2019s five levels of evaluation<\/h3>\n<p><span style=\"font-weight: 400\">Building on the Kirkpatrick Model, Roger Kaufman introduced a five-level comprehensive framework. He split the first level into two parts, combined Kirkpatrick\u2019s second an<\/span> <span style=\"font-weight: 400\">d third levels into \u2018micro\u2019 levels, and introduced a fifth level to assess outcomes for both customers and society.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42219 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Kaufmans-five-levels.webp\" alt=\"Kaufman's Five Levels of Evaluation\" width=\"792\" height=\"474\" \/>\n<p><span style=\"font-weight: 400\">Here\u2019s how to use Kaufman\u2019s five levels of evaluation:<\/span><\/p>\n<p><b>Level 1a: Input<\/b><\/p>\n<p><span style=\"font-weight: 400\">Track the resources, like time and money, that were invested in your training program.<\/span><\/p>\n<p><b>Level 1b: Process<\/b><\/p>\n<p><span style=\"font-weight: 400\">Gauge how participants felt about the course.<\/span><\/p>\n<p><b>Level 2: Acquisition<\/b><\/p>\n<p><span style=\"font-weight: 400\">To assess the specific benefits of your training, check to see if it meets the goals for individual learners or small groups. This involves finding out if your learners have gained new knowledge and skills.<\/span><\/p>\n<p><b>Level 3: Application<\/b><\/p>\n<p><span style=\"font-weight: 400\">Assess learners\u2019 ability to apply their newly acquired knowledge and skills to their work.<\/span><\/p>\n<p><b>Level 4: Organizational payoffs<\/b><\/p>\n<p><span style=\"font-weight: 400\">Measure payoffs for your company as a whole. A payoff can be an improvement in employee performance, a reduction in costs, or increased profits.<\/span><\/p>\n<p><b>Level 5: Societal outcomes<\/b><\/p>\n<p><span style=\"font-weight: 400\">At the final level, you are to evaluate the impact that your course has on what Kaufman calls \u2018mega-level clients.\u2019 By these, he means business clients or society.<\/span><\/p>\n<h3>The CIRO model<\/h3>\n<p><span style=\"font-weight: 400\">CIRO stands for Context, Input, Reaction, and Output. This model is designed for evaluating management training. So, if you want to assess management courses, it\u2019s an ideal choice.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42218 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/The-CIRO-Model.webp\" alt=\"The CIRO Model\" width=\"792\" height=\"312\" \/>\n<p><strong>Stage 1: Content<\/strong><\/p>\n<p><span style=\"font-weight: 400\">When you <\/span><span style=\"font-weight: 400\">assess training programs, <\/span><span style=\"font-weight: 400\">identify all the factors that could influence the training results and pinpoint where your organization falls short in performance. As a result, you\u2019ll have a list of needs that should be organized according to the following two levels:<\/span><\/p>\n<p><strong>Intermediate objectives<\/strong><\/p>\n<p><span style=\"font-weight: 400\">As immediate objectives can help change employees\u2019 behavior, they usually involve the acquisition of new skills and knowledge from training or shifts in their attitudes.<\/span><\/p>\n<p><strong>The ultimate objective<\/strong><\/p>\n<p><span style=\"font-weight: 400\">The final objective is the elimination of organizational shortcomings, such as poor customer service, low productivity, or low profit.<\/span><\/p>\n<p><strong>Stage 2: Input<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Explore all possible methods and techniques for training. Also, think about how you will design, manage, and deliver your course to your learners. Assess your company\u2019s resources to figure out the most effective way to use them to achieve your objectives.<\/span><\/p>\n<p><strong>Stage 3: Reaction<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Collect feedback from your learners about the course. Focus on three key areas:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Program content<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Approach<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Value addition<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Your goal isn\u2019t just to find out if they liked or disliked the course, but also to gather insights on any changes they suggest for the training program. Note their recommendations for future improvements.<\/span><\/p>\n<p><strong>Stage 4: Output<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Now, it\u2019s time to showcase the outcomes of the training through four distinct levels of measurement:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Learner<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Workplace<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Team or department<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Business<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Select the level that aligns with your evaluation\u2019s objective and the resources you have.<\/span><\/p>\n<h3>Anderson\u2019s Value of Learning Model<\/h3>\n<p><span style=\"font-weight: 400\">Unlike other models, Anderson\u2019s Value of Learning model takes a broader perspective, concentrating on a company\u2019s overall learning strategy instead of just a specific training program. It consists of three stages that help to identify the most suitable training strategies for your organization\u2019s needs.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42217 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Andersons-Model-of-Learning-Evaluation.webp\" alt=\"Anderson's Model of Learning Evaluation\" width=\"792\" height=\"267\" \/>\n<div class=\"image_wrapper\">\u00a0<\/div>\n<p><b>Stage 1<\/b><\/p>\n<p><span style=\"font-weight: 400\">Determine if the existing learning programs align with your company\u2019s strategic priorities.<\/span><\/p>\n<p><b>Stage 2<\/b><\/p>\n<p><span style=\"font-weight: 400\">The next step in this training evaluation model is to assess how learning influences strategic outcomes. A thorough data review helps identify progress, uncover gaps, and refine strategies for greater impact and continuous improvement.<\/span><\/p>\n<p><b>Stage 3<\/b><\/p>\n<p><span style=\"font-weight: 400\">Select the most relevant approaches for your company depending on stakeholders\u2019 goals and values:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Emphasis on short-term benefits<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Emphasis on long-term benefits<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Senior management\u2019s contribution to trust in learning<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The organization\u2019s need for learning value metrics<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Below is a table designed to help you identify the best approach for your organization.<\/span><\/p>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-42216 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Andersons-4-categories.webp\" alt=\"Anderson's 4 categories of measure\" width=\"792\" height=\"300\" \/>\n<h2>Methods for Evaluating Training Effectiveness<\/h2>\n<p><span style=\"font-weight: 400\">Training evaluation methods and tools are what you use to assess training programs. Key data collection methods usually include questionnaires, interviews, focus groups, and observations. And we\u2019ll include one more \u2014 LMS reporting. To help organizations gain insights through <\/span><span style=\"font-weight: 400\">comprehensive feedback<\/span><span style=\"font-weight: 400\">, it\u2019s common to use these training evaluation methods together. Implementing AI can enhance the evaluation process by automating sentiment analysis in surveys, transcribing and summarizing interview responses, and tracking engagement patterns during training sessions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Now, let\u2019s look at each one in greater detail.<\/span><\/p>\n<h3>Surveys and feedback forms<\/h3>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-42215\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/Questionnaire-example.webp\" alt=\"Questionnaire evaluation type\" width=\"792\" height=\"413\" \/>\n<p><span style=\"font-weight: 400\">These stand as the most frequently used methods to gather valuable insights from participants and assess training programs. The tools are great for looking into learners\u2019 reactions after a program.<\/span><\/p>\n<div class=\"b-pros-cons\">\n<div class=\"b-pros-cons__col\">\n<div class=\"b-pros-cons__top b-pros__top\">\n<p class=\"b-pros-cons__title\">Pros<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-pros__li\">Enables the collection of a large amount of information<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Economical in terms of costs<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Saves time<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Reaches a broad audience<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"b-pros-cons__col b-cons__col\">\n<div class=\"b-pros-cons__top b-cons__top\">\n<p class=\"b-pros-cons__title\">Cons<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-cons__li\">Often results in a low response rate<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Might include unreliable responses<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Cannot clarify vague answers<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Questions can be interpreted subjectively by participants<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400\">There\u2019s a broad range of software for creating and including quizzes and surveys in your training courses. For interactive, customizable, and engaging questionnaires, consider giving the <\/span><a href=\"https:\/\/ispringsolutions.com\/ispring-suite\/trial\"><span style=\"font-weight: 400\">iSpring Suite<\/span><\/a><span style=\"font-weight: 400\"> authoring tool a try. It enables you to design 14 different types of questions, add images to both questions and answers, and use many other features to assemble questionnaires that truly deliver results.<\/span><\/p>\n<p><span style=\"font-weight: 400\">iSpring Suite is also a powerful tool for creating courses directly in PowerPoint and enhancing them with quizzes, role-plays, screen recordings, and interactions.\u00a0<\/span><\/p>\n<div class=\"iframe_preview_wrapper narrow js-demo-iframe\">\n<div class=\"iframe_preview\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-41432 size-full\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/ispring-blog-image-1554290946.webp\" alt=\"\" width=\"660\" height=\"371\" \/><\/div>\n<\/div>\n<p><span style=\"font-weight: 400\">Tools like SurveyMonkey and Qualtrics are also great for creating surveys and gathering feedback. They let you build custom questionnaires, analyze responses, and get insights to improve training programs.<\/span><\/p>\n<h3>Interviews<\/h3>\n<p><span style=\"font-weight: 400\">These <\/span><span style=\"font-weight: 400\">offer a deeper dive into employees\u2019 attitudes, behaviors, and mindsets in the <\/span><span style=\"font-weight: 400\">training evaluation<\/span><span style=\"font-weight: 400\"> process. They a<\/span><span style=\"font-weight: 400\">ren\u2019t restricted to traditional face-to-face formats and can also be conducted over the phone or online.<\/span><\/p>\n<div class=\"b-pros-cons\">\n<div class=\"b-pros-cons__col\">\n<div class=\"b-pros-cons__top b-pros__top\">\n<p class=\"b-pros-cons__title\">Pros<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-pros__li\">Provides an enhanced understanding of employees\u2019 perspectives<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Allows you to ask clarifying questions<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Offers flexibility<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"b-pros-cons__col b-cons__col\">\n<div class=\"b-pros-cons__top b-cons__top\">\n<p class=\"b-pros-cons__title\">Cons<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-cons__li\">Requires a significant investment of time<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Limited reach, addressing learners one-on-one<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400\">AI-powered tools like Rev can help transcribe and analyze interview responses, making the evaluation process faster and more efficient.<\/span><\/p>\n<h3>Focus groups<\/h3>\n<p><span style=\"font-weight: 400\">If yo<\/span><span style=\"font-weight: 400\">u need employee insights but lack resources for interviews, organize groups by job area, performance trends, or other relevant traits. Then, facilitate a group discussion to gather their reactions, insights, feedback, and recommendations to im<\/span><span style=\"font-weight: 400\">prove <\/span><span style=\"font-weight: 400\">training materials<\/span><span style=\"font-weight: 400\">.<\/span><\/p>\n<div class=\"b-pros-cons\">\n<div class=\"b-pros-cons__col\">\n<div class=\"b-pros-cons__top b-pros__top\">\n<p class=\"b-pros-cons__title\">Pros<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-pros__li\">Gathers detailed feedback from multiple individuals simultaneously<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Allows for targeted questions to gain specific insights<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"b-pros-cons__col b-cons__col\">\n<div class=\"b-pros-cons__top b-cons__top\">\n<p class=\"b-pros-cons__title\">Cons<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-cons__li\">Requires a considerable amount of time<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Needs a team for management, including a moderator and an assistant<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Requires an environment that is conducive to open and honest communication<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<h3>Observations<\/h3>\n<p><span style=\"font-weight: 400\">Obs<\/span><span style=\"font-weight: 400\">ervation stands out because it doesn\u2019t depend upon what employees say about themselves or others. By simply observing someone at work, you can see firsthand if they\u2019re applying new skills and knowledge. However, this approach does have its limitations.<\/span><\/p>\n<div class=\"b-pros-cons\">\n<div class=\"b-pros-cons__col\">\n<div class=\"b-pros-cons__top b-pros__top\">\n<p class=\"b-pros-cons__title\">Pros<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-pros__li\">Cost-effective<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Offers a realistic perspective, free from opinion bias<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Captures valuable non-verbal information<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Can be implemented upon completion of the course<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"b-pros-cons__col b-cons__col\">\n<div class=\"b-pros-cons__top b-cons__top\">\n<p class=\"b-pros-cons__title\">Cons<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-cons__li\">Requires time, focusing on one individual at a time<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Might provide unreliable information, as people tend to improve their behavior when observed<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Observations can be misinterpreted<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Fails to uncover the reasons behind an employee\u2019s attitude or behavior<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<h3>LMS reporting<\/h3>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-42213\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/uploads\/2025\/12\/LMS-reporting.webp\" alt=\"LMS reporting\" width=\"792\" height=\"443\" \/>\n<p><span style=\"font-weight: 400\">A <\/span><a href=\"https:\/\/www.ispring.com\/knowledge-hub\/what-is-lms\"><span style=\"font-weight: 400\">l<\/span><span style=\"font-weight: 400\">earning management system (LMS)<\/span><\/a><span style=\"font-weight: 400\"> is software for delivering online programs to your learners. Its <\/span><a href=\"https:\/\/www.ispring.com\/knowledge-hub\/lms-reports\"><span style=\"font-weight: 400\">LMS reporting<\/span><\/a><span style=\"font-weight: 400\"> feature collects and analyzes performance data to identify the weaknesses in your courses.<\/span><\/p>\n<p><span data-sheets-root=\"1\"><div class=\"product-inside-article product-inside-article_learn\">\n    <div class=\"product-inside-article__text-wrapper product-inside-article__text-wrapper_learn\">\n        <div class=\"product-inside-article__header product-inside-article__header_learn\">\n            <a href=\"https:\/\/www.ispring.com\/trial?ref=blog-banner\" class=\"product-inside-article__header-link product-inside-article__header-link_learn\" target=\"_blank\">iSpring LMS<\/a>\n        <\/div>\n        <div class=\"product-inside-article__text product-inside-article__text_learn\">for your mission-critical project<\/div>\n        <div class=\"product-inside-article__button-wrapper\">\n            <a class=\"product-inside-article__button product-inside-article__button_article b-button__learn-button\" href=\"https:\/\/www.ispring.com\/trial?ref=blog-banner\" target=\"_blank\">Try for free<\/a>\n            <a class=\"product-inside-article__link b-link_learn-more_white\" href=\"https:\/\/www.ispring.com?ref=blog-banner\" target=\"_blank\"><span class=\"b-link_learn-more_white__text\">Learn more<\/span><span class=\"b-link_learn-more_white__arrow\"> &rarr;<\/span><\/a>\n        <\/div>\n    <\/div>\n    <a class=\"product-inside-article__image-wrapper product-inside-article__image-wrapper_article product-inside-article__image-wrapper_learn\" href=\"https:\/\/www.ispring.com?ref=blog-banner\" target=\"_blank\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"258\" height=\"335\" class=\"product-inside-article__image product-inside-article__image_article\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/themes\/ispring-blog-flat-bootstrap\/images\/float_block\/lms-banner.webp\" srcset=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/themes\/ispring-blog-flat-bootstrap\/images\/float_block\/lms-banner-x2.webp\" alt=\"\"\/>\n    <\/a>\n<\/div><\/span><\/p>\n<div class=\"b-pros-cons\">\n<div class=\"b-pros-cons__col\">\n<div class=\"b-pros-cons__top b-pros__top\">\n<p class=\"b-pros-cons__title\">Pros<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-pros__li\">Saves time<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Automates the evaluation process<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Offers objective feedback from the system<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Easily identifies weaknesses in the training program<\/li>\n<li class=\"b-pros-cons__li b-pros__li\">Available 24\/7<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"b-pros-cons__col b-cons__col\">\n<div class=\"b-pros-cons__top b-cons__top\">\n<p class=\"b-pros-cons__title\">Cons<\/p>\n<\/div>\n<div class=\"b-pros-cons__body\">\n<ul class=\"b-pros-cons__list\">\n<li class=\"b-pros-cons__li b-cons__li\">Limited to online programs<\/li>\n<li class=\"b-pros-cons__li b-cons__li\">Doesn\u2019t delve into the reasons behind an employee\u2019s attitude or behavior<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p><span style=\"font-weight: 400\">Discover the advantages of an LMS and its reporting capabilities firsthand by signing up for <\/span><a href=\"https:\/\/www.ispring.com\/trial\"><span style=\"font-weight: 400\">a free trial of iSpring LMS<\/span><\/a><span style=\"font-weight: 400\">. Beyond generating reports, iSpring LMS allows you to build courses, incorporate gamification into your eLearning projects, automate routine tasks, and confidently prove return on investment to key stakeholders.<\/span><\/p>\n<h2>Key Metrics to Measure Training Effectiveness<\/h2>\n<p><span style=\"font-weight: 400\">To make training evaluation a truly systematic process, it\u2019s important to define success and <\/span><span style=\"font-weight: 400\">desired outcomes<\/span><span style=\"font-weight: 400\"> by measuring training effectiveness in crucial areas with <\/span><span style=\"font-weight: 400\">key performance indicators<\/span><span style=\"font-weight: 400\">. To do this, focus on where training should drive improvements and gather <\/span><span style=\"font-weight: 400\">assessment data<\/span><span style=\"font-weight: 400\">. Higher scores in these areas indicate that the program is achieving its intended outcomes.<\/span><\/p>\n<h3>Learning retention and skill application<\/h3>\n<p><span style=\"font-weight: 400\">Training is only effective (and leads to better company performance) if employees absorb and use new information. If they struggle to apply what they\u2019ve learned, it signals a gap. Measuring retention and application helps refine content to ensure that learning leads to actual workplace improvements.<\/span><\/p>\n<h3>Productivity and performance improvement<\/h3>\n<p><span style=\"font-weight: 400\">Here, look into learner engagement and completion rates. Active participation, attendance, and task completion indicate whether employees are engaged. High engagement boosts skill adoption and job performance, while low participation may point to content or delivery issues. Effective training evaluation is impossible without taking these metrics into account.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Moreover, training should drive real shifts in work habits (that\u2019s why learning objectives need to match the performance goals you want employees to achieve). Passing an assessment means little if employees don\u2019t apply the gained skills. Tracking behavioral changes shows whether training delivers actionable insights that improve efficiency.<\/span><\/p>\n<h3>Training ROI and business impact<\/h3>\n<p><span style=\"font-weight: 400\">Finally, effective training should enhance key metrics like increased sales, enhanced customer service, and error reduction. If it doesn\u2019t contribute to business growth or operational efficiency, its value is questionable. Analyzing business impact ensures that training aligns with organizational goals.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Once again, return on investment matters. The financial training outcomes should outweigh expenses through increased efficiency, reduced costs, or higher revenue. A strong ROI justifies training investments and supports informed decisions about future programs.<\/span><\/p>\n<h2>How to Conduct a Training Evaluation: Steps and Best Practices<\/h2>\n<p><span style=\"font-weight: 400\">A solid training evaluation starts long before the course goes live. If you want results you can trust, you\u2019ll need a clear structure from the beginning.<\/span><\/p>\n<h3><strong>1. Define training objectives<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Every evaluation begins with well-defined learning objectives: <\/span><b>What should employees be able to do after the training?\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400\">These goals set the foundation for effective training and determine what success looks like. Without them, even the most well-thought-out training program can feel directionless. Clear objectives also make it easier to connect learning outcomes to business needs, which is essential for effective training and long-term impact.\u00a0<\/span><\/p>\n<h3><strong>2. Select evaluation metrics<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Once objectives are in place, decide how you\u2019ll measure them. This is where effective training evaluation takes shape. <\/span><b>Choose metrics that reflect real performance, not just surface-level engagement.<\/b><span style=\"font-weight: 400\"> Depending on your goals, this might include test scores, task completion rates, improvements in job performance, or other metrics that we discussed above. The key is to focus on indicators that show whether learning translates into specific actions.<\/span><\/p>\n<h3><strong>3. Collect data before and after training<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">To understand impact, you need a baseline. Gather data before the training begins, and then compare it with post-training results. This could include assessments, performance reviews, or feedback on how employees use the training materials in actual work scenarios. Without this comparison, it\u2019s difficult to tell whether progress came from the training or other factors.<\/span><\/p>\n<h3><strong>4. Analyze results<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Finally, bring everything together and interpret the training evaluation data. Look for patterns:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where did performance improve?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where did it stay the same?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">What can you do to improve further?\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">This step helps you understand not just if the training worked, but why. It also allows you to estimate the return on investment, especially when improvements can be tied to productivity, efficiency, or reduced errors.<\/span><\/p>\n<p><span style=\"font-weight: 400\">When done right, training evaluation becomes a continuous loop. You refine objectives, adjust content, and improve delivery to make each new program more effective than the last.<\/span><\/p>\n<h2>Conclusion: Turning Training Data into Organizational Improvement<\/h2>\n<p><span style=\"font-weight: 400\">Effective training doesn\u2019t end when a course is completed. It\u2019s only valuable when it leads to measurable change. That\u2019s why training evaluation is so important. Keep analyzing results to move beyond assumptions and clearly see what improves company performance and what needs to be reworked or removed. Over time, this creates a system where every learning effort contributes to business goals.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Most importantly, a structured approach to evaluation makes the return on investment visible. Instead of guessing, companies can connect training directly to outcomes like productivity, retention, and growth, and make smarter decisions with confidence.<\/span><\/p>\n<h2>FAQ on Training Evaluation<\/h2>\n<h3><strong>1. How often should training evaluation be conducted?<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Run a quick check immediately after training (reaction + learning), then follow up 4\u20138 weeks later to see if behavior actually changed. For critical roles, quarterly reviews help track long-term impact.<\/span><\/p>\n<h3><strong>2. What\u2019s the biggest mistake in training evaluation?<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Measuring what\u2019s easy instead of what matters. Completion rates and satisfaction scores are a good start, but they don\u2019t show performance change. If you\u2019re not tying evaluation to real job outcomes, you\u2019re missing the big picture.<\/span><\/p>\n<h3><strong>3. Can small teams perform training evaluation without complex tools?<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">Yes. Start simple: define 1\u20132 clear goals, track a few metrics (like task accuracy or speed), and compare before and after. Even basic data beats no data \u2014 and it\u2019s enough to spot what is and isn\u2019t working.<\/span><\/p>\n\n\n<p><span data-sheets-root=\"1\"><div class=\"product-inside-article product-inside-article_learn\">\n    <div class=\"product-inside-article__text-wrapper product-inside-article__text-wrapper_learn\">\n        <div class=\"product-inside-article__header product-inside-article__header_learn\">\n            <a href=\"https:\/\/www.ispring.com\/trial?ref=blog-banner\" class=\"product-inside-article__header-link product-inside-article__header-link_learn\" target=\"_blank\">iSpring LMS<\/a>\n        <\/div>\n        <div class=\"product-inside-article__text product-inside-article__text_learn\">for your mission-critical project<\/div>\n        <div class=\"product-inside-article__button-wrapper\">\n            <a class=\"product-inside-article__button product-inside-article__button_article b-button__learn-button\" href=\"https:\/\/www.ispring.com\/trial?ref=blog-banner\" target=\"_blank\">Try for free<\/a>\n            <a class=\"product-inside-article__link b-link_learn-more_white\" href=\"https:\/\/www.ispring.com?ref=blog-banner\" target=\"_blank\"><span class=\"b-link_learn-more_white__text\">Learn more<\/span><span class=\"b-link_learn-more_white__arrow\"> &rarr;<\/span><\/a>\n        <\/div>\n    <\/div>\n    <a class=\"product-inside-article__image-wrapper product-inside-article__image-wrapper_article product-inside-article__image-wrapper_learn\" href=\"https:\/\/www.ispring.com?ref=blog-banner\" target=\"_blank\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"258\" height=\"335\" class=\"product-inside-article__image product-inside-article__image_article\" src=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/themes\/ispring-blog-flat-bootstrap\/images\/float_block\/lms-banner.webp\" srcset=\"https:\/\/www.ispring.com\/knowledge-hub\/wp-content\/themes\/ispring-blog-flat-bootstrap\/images\/float_block\/lms-banner-x2.webp\" alt=\"\"\/>\n    <\/a>\n<\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many businesses train their staff to enhance productivity. But how can you tell if it\u2019s successful? Training evaluation.\u00a0 In this&hellip; <a class=\"read-more\" href=\"https:\/\/www.ispring.com\/knowledge-hub\/how-to-evaluate-a-training-program\" >Read More<\/a><\/p>\n","protected":false},"author":13371338,"featured_media":41386,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[317,321],"tags":[306],"resource-type":[309],"class_list":["post-41363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-performance-roi","category-building-learning-metrics","tag-training-management","resource-type-article"],"acf":[],"aioseo_notices":[],"views":6285,"_links":{"self":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts\/41363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/users\/13371338"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/comments?post=41363"}],"version-history":[{"count":25,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts\/41363\/revisions"}],"predecessor-version":[{"id":46024,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/posts\/41363\/revisions\/46024"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/media\/41386"}],"wp:attachment":[{"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/media?parent=41363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/categories?post=41363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/tags?post=41363"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/www.ispring.com\/knowledge-hub\/wp-json\/wp\/v2\/resource-type?post=41363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}